1. Information We Collect

Austin Solution Group collects personal information including name, phone number, email address, and tax-related information when clients voluntarily submit it through our intake form or during consultation.

This information is used solely for tax preparation, tax consultation, compliance services, and related customer communication.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

2. SMS Communication Policy

By providing your phone number and checking the SMS consent box on our form, you agree to receive text messages from Austin Solution Group related to:

Tax consultation scheduling

Appointment reminders

Document requests

Filing updates

Payment notifications

Message frequency varies (typically 1–4 messages per week depending on service activity).

Message and data rates may apply.

You can opt out at any time by replying:

STOP
UNSUBSCRIBE
CANCEL

For assistance, reply HELP or contact us at:

📧 [email protected]
📞 +1 904 250-4111

3. Consent

SMS consent is collected through our secure online form at:

https://tax.theaustinsg.com/form

The consent checkbox is not pre-selected and requires user action before submission.

4. Data Protection

We take reasonable administrative and technical measures to protect client data. Access to personal information is limited to authorized personnel only.

5. Changes to This Policy

Austin Solution Group may update this policy periodically. Updates will be reflected on this page with a revised effective date.